Madani 99 takes your privacy seriously. This document explains how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe transparency is the foundation of a strong, trusting relationship between Madani 99 and every one of our users.
Six core principles that define how Madani 99 handles your personal data
All data you send and receive through the Madani 99 Platform is protected by 256-bit SSL encryption — the same security technology used by leading banking and financial institutions in Malaysia.
The Madani 99 Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection and usage process rests on a sound and valid legal basis.
Madani 99 has never sold and will never sell users' personal data to any third party for marketing or any other commercial purpose. Your data belongs to you — it is not a commodity for our business.
Madani 99 only collects data that is strictly necessary for the operation of your account and services. We do not collect information that is excessive or unrelated to the purpose of the service you are using.
You have the right to access, correct or request deletion of your personal data held by Madani 99 at any time. Such requests will be processed within 14 business days of receipt.
In the event of a security incident involving Madani 99 user data, we are committed to notifying affected users within the timeframe prescribed by law and taking immediate remedial action.
| Data Type | Primary Purpose | Processing Basis |
|---|---|---|
| Full name, email address, phone number | Account registration and verification | Contract / Legal Requirements |
| Payment details (method, not card number) | Deposit & withdrawal processing | Contract / Compliance |
| MyKad copy / identity document | KYC verification and 18+ age restriction | Legal requirement |
| Game and betting history | Service operations, audit & support | Legitimate interest |
| IP address, device type, web browser | Security & fraud detection | Legitimate interest |
| Cookies and usage data | User experience & analytics | Consent |
Welcome to the Madani 99 Privacy Policy. This document explains in detail how Madani 99 ("we", "the platform") collects, processes, stores, shares, and protects your personal data when you use the website, app, and all services offered by Madani 99.
Madani 99 is a digital entertainment platform offering online casino, Sports Betting, and gaming services to users in Malaysia. Our offerings include a Live Casino with Malay-speaking dealers, baccarat in multiple variants, slots, blackjack, roulette, and Sports Betting covering badminton, cricket, and virtual sports.
This Privacy Policy applies to all individuals who register an account with Madani 99, access our Platform without registering, contact our support team, or interact with any part of Madani 99's services, including via smartphone or tablet.
This Privacy Policy should be read together with the Terms & Conditions Madani 99. By registering or continuing to use the Platform, you confirm that you have read and understood how we handle your personal data as described in this document. If you are under 18 years of age, please stop using the Platform immediately.
Madani 99 collects your personal data through several channels — directly when you register and use the Platform, automatically via tracking technologies, and in certain cases from legitimate third parties for verification purposes.
Data you provide directly:
Automatically collected data:
Madani 99 does not collect sensitive data such as health information, religious affiliations, or political views. We only request data that is relevant and necessary to provide safe digital entertainment services to you as a user in Malaysia.
Madani 99 uses the personal data collected for the following purposes, all of which are directly related to providing platform services to you as a user in Malaysia:
Madani 99 will not use your personal data for any purpose beyond those listed above without first obtaining your consent or establishing a valid legal basis for doing so.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), Madani 99 processes your personal data on one or more of the following lawful legal bases:
You have the right to withdraw your consent at any time for processing that is based on consent. Withdrawal does not affect the validity of any processing carried out prior to that withdrawal. To withdraw consent, contact the Madani 99 support team via live chat or email at support@madani99.click.
Madani 99 does not sell, lease, or trade users' personal data to any third party for marketing purposes. We only share data in the following limited situations, with appropriate safeguards in place:
All third parties receiving data from Madani 99 are required to maintain data protection standards equivalent to or higher than our own. Legally binding data processing agreements are in place for all third-party data sharing.
Madani 99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, accidental alteration or destruction.
Internal access to users' personal data at Madani 99 is restricted to staff who require it to carry out specific duties. All staff undergo regular privacy and data security training and are bound by confidentiality agreements.
While Madani 99 takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. We therefore encourage you to take personal responsibility for your account security by using a strong password and never sharing your login credentials with anyone.
If you suspect your Madani 99 account has been accessed without authorisation, please contact our support team immediately via 24/7 live chat. We will freeze your account at once and conduct a security investigation to safeguard your funds and personal data.
Madani 99 retains your personal data only for as long as necessary to fulfil the processing purposes set out in this Privacy Policy, or as required under applicable Malaysian law.
Once data is no longer needed and there is no legal obligation to retain it, Madani 99 will securely delete or anonymise it using methods that ensure it cannot be recovered or re-identified.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Madani 99:
You have the right to request a copy of the personal data held by Madani 99, along with information on how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data held by Madani 99.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal requirements.
You have the right to request a restriction on the processing of your data in certain circumstances while a dispute or complaint is being resolved.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You have the right to object to the processing of your data for legitimate interest purposes or direct marketing at any time.
To exercise any of the above rights, contact the Madani 99 support team via live chat or email at support@madani99.click. Madani 99 will process your request within 14 business days. In complex cases, this period may be extended to up to 30 days, with prior notice to you.
Madani 99 may need to verify your identity before processing any data rights request in order to protect your privacy. Verification is typically carried out via your registered email address or your Madani 99 account security questions.
Madani 99 uses cookies and similar tracking technologies to enhance your experience on the platform, enable essential features, and understand how users interact with our services.
You can manage cookies through your web browser settings. Please note that disabling essential cookies may significantly impact the functionality of the Madani 99 Platform. For non-essential cookies, you may choose to decline or disable them without affecting your basic access to the Platform.
Madani 99 does not use cross-site tracking technology to monitor your activity on other websites outside our Platform. All tracking data collection is strictly limited to your interactions within the Madani 99 Platform.
Madani 99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. When material changes are made, we will notify you via your registered email or through a prominent notice on the Madani 99 Platform homepage at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most current version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how Madani 99 protects your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Madani 99 handles your personal data, please contact us through:
If you are dissatisfied with how Madani 99 has handled your privacy complaint after going through our internal process, you have the right to refer your complaint to the Personal Data Protection Commissioner of Malaysia under the PDPA 2010. Madani 99 will cooperate fully with any investigation conducted by the relevant regulatory authority.
Set daily or weekly deposit limits from your Madani 99 account panel to keep your entertainment activity within healthy and responsible financial boundaries.
Activate an account pause lasting anywhere from 24 hours to 6 months via your Madani 99 account settings whenever you feel you need a break from gaming activity.
If gambling becomes a problem, contact the Madani 99 support team via live chat to permanently self-exclude your account at any time.
All Madani 99 services are intended for adults aged 18 and above only. Age verification is carried out during the account registration process.
With bank-grade data protection, 256-bit SSL encryption and full compliance with Malaysia's PDPA, Madani 99 is an online entertainment platform you can trust completely. Register a free account today and claim your RM100 welcome bonus, joining over 150,000 Malaysian members.