Madani 99 Terms & Conditions – Terms of Use for Malaysia's Online Entertainment Platform

Welcome to Madani 99. These Terms and Conditions ("Terms") govern your access to and use of the website, platform, and all services offered by Madani 99 ("Platform"). By registering an account, accessing, or using any part of the Madani 99 Platform, you acknowledge that you have read, understood, and agree to be fully bound by these Terms.

Madani 99 is a digital entertainment platform offering a wide range of online casino games, including baccarat, blackjack, roulette, slots, a Live Casino with Malay-speaking dealers, and Sports Betting covering badminton, cricket, and virtual sports. All services are provided exclusively for users in Malaysia.

Madani 99 reserves the right to modify, add or remove any part of these Terms at any time without prior notice. Changes take effect immediately upon publication on the website. Continued use of the madani 99 Platform after any changes are published constitutes your acceptance of the updated terms.

To register for and use the Madani 99 Platform, you must meet all of the following eligibility requirements at all times:

• Age limit: You must be at least 18 years of age at the time of registration and throughout your use of the Madani 99 Platform.
• Location: You must be physically located in Malaysia when accessing and using the madani 99 Platform.
• One account: Each individual is permitted to hold only one (1) Madani 99 account at any given time. This includes not being allowed to register a new account after an existing one has been closed due to a terms violation.
• Legal capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restriction that prevents you from using gambling services.
• Not a Madani 99 employee: Employees, contractors and immediate family members of madani 99 staff are not permitted to use the Platform for real-money betting.

When registering a madani 99 account, you are required to provide information that is truthful, accurate, current and complete. Required details include your full name, an active Malaysian phone number and a valid email address. Madani 99 uses this information for identity verification, payment processing and important communications relating to your account.

• Your account password must be at least eight (8) characters long and include a combination of uppercase letters, lowercase letters, and numbers.
• You are solely responsible for all activities that take place under your madani 99 account.
• Never share your login credentials with anyone – Madani 99 will never ask for your password through any channel, including email or live chat.
• Contact the Madani 99 support team immediately if you suspect any unauthorised activity on your account.
• A Know Your Customer (KYC) process may be required for first-time withdrawals exceeding RM 5,000.

Madani 99 reserves the right to verify a user's identity by requesting a copy of their ID card, bank statement, or other supporting documents. This process is in place to protect you and ensure the overall security of the Madani 99 Platform ecosystem.

Madani 99 supports a variety of local Malaysian payment methods for user convenience. All transactions are processed in Malaysian Ringgit (RM) and protected by SSL 256-bit encryption.

Accepted methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u and CIMB Clicks. Madani 99 does not accept payments in foreign currencies or through any unlisted payment methods.

• Minimum deposit: RM 10 for all payment methods.
• Minimum withdrawal: RM 50 per request.
• Maximum daily withdrawal: RM 50,000 (subject to account level).
• Deposit processing time: Instant for all eWallets and DuitNow.
• Withdrawal processing time: Under 10 minutes for DuitNow and eWallets; 1–3 business days for FPX to bank account.
• Transaction fees: Madani 99 does not charge any fees for deposits or withdrawals on the platform's end.
• The withdrawal method must match the deposit method used by the same user.

Madani 99 offers a variety of bonuses and promotions from time to time for both new and existing users. Each bonus offer carries its own specific terms and conditions that must be met before any bonus funds may be withdrawn.

• Welcome bonus: Subject to a 10x rollover requirement within 14 days from the date the bonus is credited to your madani 99 account.
• Reload bonus: 5x rollover within 7 days.
• Bonuses cannot be withdrawn directly — they must first be used for gameplay in accordance with the applicable rollover requirements.
• Madani 99 reserves the right to void bonuses and any winnings derived from them if fraud or abuse of promotional offers is detected.
• Each user is entitled to one welcome bonus only. Registering multiple accounts to claim the bonus repeatedly is strictly prohibited.
• Madani 99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Accumulators and parlays in Sports Betting may be excluded from the rollover calculation of certain bonuses — please check the terms of each promotion individually.

In the event of any conflict between this version of the Terms and any other language version (if available), this Bahasa Melayu version shall prevail and take precedence over all other versions for madani 99 users in Malaysia.

All games offered on madani 99 – including baccarat, blackjack, roulette, slots, Live Casino, badminton betting, cricket and virtual sports – are subject to their own specific rules, which can be found in the help section of each game. The following general rules apply to all games:

• Game results are final once a round has been completed and confirmed by the Madani 99 system. No appeals can be made on the grounds of user strategy errors.
• Internet connection disruptions during active gameplay are the user's responsibility. Madani 99 is not liable for any losses resulting from disconnections not caused by our server issues.
• In the event of a clear technical error within the Madani 99 system, the platform reserves the right to void the affected round and return the wager to the user.
• For Sports Betting, the odds displayed at the time the user confirms a bet are the odds that apply. Any change in odds after confirmation does not affect bets that have already been placed.
• In-play betting on sports matches is based on match conditions at the time the bet is confirmed by the Madani 99 system.

Using the madani 99 Platform for any of the following activities is strictly prohibited and may result in immediate account closure, forfeiture of balances and legal action where applicable:

• Fraud and manipulation: Any attempt to defraud the system, manipulate odds, or manipulate game outcomes through technical or non-technical means.
• Use of automated software: The use of bots, automated scripts, predictive software, or any tool that provides an unfair advantage in Madani 99 games.
• Money laundering: Using the madani 99 Platform for money laundering or any other form of illegal financial activity.
• Multiple accounts: Registering or using more than one account in order to claim duplicate bonuses or circumvent account restrictions.
• Collusion with other players: Colluding with other players in casino games to gain an unfair advantage over the house or other players.
• Hacking and cyber attacks: Any attempt to access another user's account or Madani 99 systems without authorisation.

Madani 99 takes user privacy seriously. The collection, processing, and storage of your personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, which can be found on the Privacy Policy.

• Personal data collected is used solely for account operations, payment processing, identity verification, and Madani 99 service communications.
• Madani 99 does not sell or share users' personal data with third parties for marketing purposes without user consent.
• All data is stored on servers protected with 256-bit SSL encryption and enterprise-grade security measures.
• You have the right to request access to your personal data held by Madani 99 and may submit requests for correction or deletion in accordance with applicable legal limits.

For more information on how Madani 99 handles your personal data, please read Privacy Policy our full one.

Madani 99 is committed to responsible gaming practices. Our platform provides a range of tools to help users maintain control over their betting activity. We encourage all users to make proactive use of these tools.

• Deposit limit: Set daily, weekly, or monthly deposit limits from your Madani 99 account settings panel.
• Loss limit: Set a maximum loss limit over a defined period to prevent spending beyond your means.
• Account pause: Temporarily freeze your account for anywhere between 24 hours and 6 months at any time through your account settings.
• Self-exclusion: For permanent exclusion, contact the madani 99 support team via 24/7 live chat.
• Reality check: Set a session time reminder that will appear after a specified period of play.

Madani 99 will not attempt to persuade users who have activated self-control limits to cancel or reduce those limits during the effective period. Read our full guide on the Responsible Gambling.

The Madani 99 platform is provided on an "as-is" and "as-available" basis. While Madani 99 strives to keep the platform running without interruption at all times, we do not guarantee that it will always be free from technical disruptions, errors, or scheduled maintenance downtime.

• Madani 99 is not liable for any indirect, incidental, or consequential losses arising from the use of the Platform.
• In the event of a technical failure that prevents a game from completing, Madani 99 will return the original wager to the user's account.
• Madani 99 is not liable for any losses arising from a user's betting decisions — all wagers are placed at the user's own discretion.
• Madani 99's maximum liability to any user under any circumstances shall not exceed the total amount deposited by that user in the 30 days preceding the claim.

Madani 99 reserves the right to modify these Terms at any time. Material changes will be communicated to users via their registered email or an in-platform notice at least 7 days before taking effect, except in cases of urgency or legal requirements that necessitate immediate changes.

Madani 99 reserves the right to close or suspend a user's account under the following circumstances without liability to the user:

• A breach of any term in this document by the user.
• The user no longer meets the eligibility requirements.
• Upon request by the relevant authority or regulatory body.
• Accounts that have been inactive for more than 90 consecutive days (an administrative fee of RM5 per month will be charged after this period).
• The user requests voluntary account closure through the Madani 99 support team.

Balances in accounts closed due to a terms violation will be forfeited. For closures not resulting from a violation, any remaining balance will be returned to the user once the verification process has been completed.

If you have any questions, concerns, or complaints regarding these Terms or the operation of the Madani 99 Platform, please reach out to us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the Madani 99 Platform — the fastest way to get help.
• Email: support@madani99.click – for detailed enquiries or to submit a formal written complaint.
• Email response time: Within 24 hours on business days.

Any dispute arising from the use of the Madani 99 Platform must first be referred through our internal complaints process. Madani 99 will endeavour to resolve all complaints within 14 business days from the date a complete complaint is received.

These Terms and Conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved amicably shall be referred to the appropriate courts of jurisdiction in Malaysia.